Payment Policy

Last updated: April 27, 2026 | Effective from: April 27, 2026

1. Overview

This Payment Policy outlines the accepted payment methods, payment schedules, and related terms for furniture repair services provided by RaddyananaRepair.

2. Accepted Payment Methods

We do not accept credit cards or debit cards directly. Online payments are processed through UPI or bank transfer only.

3. Payment Schedule

For Repairs Under ₹5,000

Full payment after completion and client approval. No advance required.

For Repairs ₹5,000 – ₹25,000

30% advance at the time of estimate approval. Remaining 70% after completion and client approval.

For Repairs Above ₹25,000

30% advance at estimate approval. 40% at midpoint (after materials are procured). 30% after completion and client approval.

For Workshop Repairs

50% advance before furniture pickup. 50% upon delivery and client approval.

4. GST and Invoicing

All services are subject to GST at the prevailing rate (currently 18% for repair services). GST is included in the quoted estimate unless stated otherwise. A proper GST invoice is provided for every transaction. For corporate clients, we can provide invoices with your GSTIN for input tax credit.

5. Late Payment

Payment is expected within 3 days of service completion. For overdue payments beyond 7 days, we reserve the right to charge a late fee of 2% per month on the outstanding amount. For workshop repairs, furniture will be held until full payment is received.

6. Advance Payment Protection

All advance payments are protected under our Cancellation & Refund Policy. If we cancel the service, your advance is refunded in full within 7 business days.

7. Price Revisions

The estimate provided is valid for 15 days from the date of issue. If the scope of work changes during repair (hidden damage discovered), a revised estimate is provided for client approval before additional work proceeds. We never charge more than the approved estimate without prior consent.

8. Receipts and Records

Digital receipts are sent via WhatsApp or email after every payment. Physical receipts are available on request. We maintain payment records for 7 years as required by Indian tax laws.

9. Disputes

Payment disputes should be raised within 7 days of transaction. Contact us at info@raddyananarepair.shop or call +91 96520 25630 with your invoice number and concern. We aim to resolve payment disputes within 5 business days.

10. Contact

For payment-related queries, contact us at info@raddyananarepair.shop or call +91 96520 25630.

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